Pricing

Check the comprehensive list of features included in Support Genix.
Find out what makes Support Genix App unique.

Free

Testing & Very Small Stores

Try all core features with limited usage. Perfect for exploring before upgrading.

$0 USD/month

Explore for free!

10 Tickets/month
10 AI Operations/month
1 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics

Starter

Small Stores

Cost-effective solution for stores with occasional support needs.

$5.99 USD/month

or $59.90/year and save 17%

50 Tickets/month
50 AI Operations/month
3 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics
Best Value

Basic

Growing Stores

All features for stores with regular support volume. Best value!

$19.99 USD/month

or $199.90/year and save 17%

300 Tickets/month
100 AI Operations/month
5 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics

Pro

Established Stores

High-volume support with advanced features for busy stores.

$49.99 USD/month

or $499.90/year and salve 17%

1,000 Tickets/month
500 AI Operations/month
10 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics

Advance

Enterprise

Unlimited tickets and maximum AI power for enterprise-level support.

$99.99 USD/month

or $999.90/year and salve 17%

Unlimited Tickets(New)
1,000 AI Operations/month
15 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics

Free

Testing & Very Small Stores

Try all core features with limited usage. Perfect for exploring before upgrading.

$0 USD/month

Explore for free!

10 Tickets/month
10 AI Operations/month
1 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics

Starter

Small Stores

Cost-effective solution for stores with occasional support needs.

$4.99 USD/month

$59.90/year and save 17%

50 Tickets/month
50 AI Operations/month
3 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics
Best Value

Basic

Growing Stores

All features for stores with regular support volume. Best value!

$16.66 USD/month

$199.90/year and save 17%

300 Tickets/month
100 AI Operations/month
5 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics

Pro

Established Stores

High-volume support with advanced features for busy stores.

$41.66 USD/month

$499.90/year and salve 17%

1,000 Tickets/month
500 AI Operations/month
10 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics

Advance

Enterprise

Unlimited tickets and maximum AI power for enterprise-level support.

$83.33 USD/month

$999.90/year and salve 17%

Unlimited Tickets(New)
1,000 AI Operations/month
15 Mailbox
Email to Ticket
AI Chatbot Widget
Knowledge Base Portal
Support Portal Widget
AI Reply Writer
AI Article Writer
Unlimited Replies
Unlimited Customers
Full Reports & Analytics