Getting Started

The HelpEcho dashboard is the central hub for managing your support operations. From tracking ticket activity to navigating between tickets, customers, workflows, and reports — the dashboard gives you full…

After successfully installing the HelpEcho app, you’ll be guided through a quick setup wizard. This helps you configure the basic settings to start using the app immediately. The setup process…

Installing the HelpEcho app allows you to manage customer support efficiently from your Shopify dashboard. This guide will walk you through each step of the installation process—from logging in to…