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Getting Started
How to Install the HelpEcho Shopify App
Quick Setup Guide for HelpEcho
Dashboard Overview of HelpEcho
Settings
Email to Ticket (Email Piping)
Settings Overview
General Settings
Mailbox Settings
Agent Settings
Support Ticket System
How to Create a Support Ticket Page
Support Ticket Management for Customers
How to Manage Tickets as a Support Agent or Store Owner
Automation & Saved Responses
Workflows & Automations in HelpEcho
How to Use Saved Replies in HelpEcho
Customer Management
How to Manage Customers in HelpEcho
Categories & Organization
How to Manage Categories in HelpEcho
Analytics & Reporting
Understanding Reports and Stats in HelpEcho
